Our Mission
Our mission is to treat ailments naturally at their earliest onset, uphold the principle of do no harm and empower patients to build a sustainable, healthy lifestyle for long-term prevention & ongoing wellness.
Our Story
At Complete Balance Neuro Acupuncture & Rehab, our work began with a simple belief — that meaningful healing happens when care is individualized, timely, root-focused, and thoughtfully integrated. No two healing journeys are the same.
Founded by Hyo Joo Esther Yoo, RTCMP, R.Ac, our clinic is rooted in over 18 years of clinical experience in Traditional Chinese Medicine and acupuncture. What began as a small, intimate practice grew from a deep desire to share knowledge that had the power to change lives.
Through years of international training under world-renowned masters — including the late Dr. Richard Tan (Balance Method), the late Dr. Wei Chieh Young (Tung Acupuncture), Jeffrey Yuen (Classical Chinese Medicine), and Dr. Ming Qing Zhu (Zhu’s Scalp Acupuncture) — as well as clinical internship training at Jinjiang Hospital in Fujian, China, Esther witnessed firsthand how early acupuncture intervention could dramatically support recovery in conditions such as stroke and spinal cord injury.
Eight years ago, this vision expanded into a multidisciplinary neurological rehabilitation clinic, intentionally bridging Eastern and Western medicine. Today, Complete Balance is one of the largest Traditional Chinese Medicine clinics in Ontario and the only Zhu’s Scalp Acupuncture–certified clinic in Toronto, offering individualized, integrative care designed to help each patient reach their maximum healing potential.
Your Healthcare Team
Complete Balance is a multidisciplinary clinic dedicated to treating the whole person—neurological, physical, internal and emotional—with compassionate, integrative care.
Our team brings together practitioners trained in Traditional Chinese Medicine and acupuncture, psychotherapy, naturopathic medicine, chiropractic care, physiotherapy, massage therapy and more. Together, we design treatment plans that support your body, mind and nervous system as a whole.
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Registered TCM Practitioner · Founder & Director
Available at: North York & Stouffville Locations
Many of the patients who come to Esther feel like they’ve tried everything—but still aren’t seeing the progress they’re hoping for. Whether it’s a neurological condition, chronic pain, or a complex health concern, they’re often looking for a more comprehensive approach to healing.
Esther is the Founder and Clinic Director of Complete Balance, with over 17 years of clinical experience in Traditional Chinese Medicine and integrative care. She specializes in neurological rehabilitation, supporting conditions such as stroke, multiple sclerosis, Parkinson’s disease, and cerebral palsy through personalized, multi-disciplinary treatment plans.
Her approach is shaped by advanced hospital training in China, where she worked with patients in the acute stages of stroke and spinal cord injury. This experience with complex neurological cases informs her precise, integrative approach—rarely seen in private practice.
Her work focuses on restoring communication between the brain and body using techniques such as Zhu’s Scalp Acupuncture and classical Chinese Medicine to support recovery and long-term function.
With a background in Medical Sciences from Western University and extensive international training, Esther brings both clinical depth and perspective to her practice. She is known for her calm, attentive approach and her ability to tailor care to each individual.
At the core of her work is a simple belief: true healing happens when the right therapies come together at the right time.
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Registered Psychotherapist · Lead Human Resources Officer
Available at: North York Location
Many of the individuals and families who work with Melody are navigating anxiety, stress, life transitions, or challenges at school or in relationships. They often feel overwhelmed, stuck, or unsure how to move forward—seeking a space where they can feel understood and supported.
Melody provides psychotherapy for children, teens, adults, and families, helping them gain clarity, build emotional resilience, and develop healthier ways of coping. Her work focuses on supporting confidence, emotional regulation, and stronger connections—both within themselves and with others.
With over a decade of clinical experience, Melody brings a thoughtful and well-rounded perspective shaped by her background in education and counselling. She holds a Master of Arts in Child Study and Education and a Master of Education in Counselling Psychology from the University of Toronto, and previously worked as an elementary school teacher with the Toronto District School Board.
Melody is known for her warm, grounded presence and her ability to create a safe, compassionate environment where clients feel heard and respected. Her approach is collaborative and adaptable, supporting each individual at their own pace while helping them move toward meaningful, lasting change.
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Registered TCM Practitioner & Acupuncturist
Available at: North York Location
Many of the patients who see Joey are dealing with ongoing concerns like hormonal imbalances, skin issues, digestive discomfort, or poor sleep—often feeling frustrated when symptoms keep returning or aren’t fully resolved. They’re looking for a more holistic approach that addresses the root cause, not just the surface.
Joey focuses on supporting women’s health, skin conditions, digestion, and sleep through personalized treatment plans that restore balance within the body. Her work helps regulate internal systems, improve energy and circulation, and support long-term wellness—not just short-term relief.
With over 10 years of clinical experience, Joey brings both depth and precision to her practice. She holds a double degree in Chinese Medicine and Biomedical Science from Hong Kong Baptist University and a Master’s in Acupuncture and Moxibustion from The University of Hong Kong. She has also run her own clinic for over eight years and taught TCM theory and clinical practice in Hong Kong.
Joey is known for her warm, attentive approach and her ability to tailor treatments to each individual. Her care reflects Complete Balance’s philosophy of combining classical Chinese Medicine with modern understanding—supporting the body’s ability to heal and maintain lasting balance over time.
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Registered TCM Practitioner & Acupuncturist
Available at: North York Location
Many of the patients who see Shawn are dealing with injuries, chronic tension, or physical limitations that are affecting their performance and daily life. Whether it’s from sports, repetitive strain, or ongoing pain, they’re often looking for a way to recover fully—not just manage symptoms.
Shawn focuses on helping active individuals and athletes restore mobility, reduce pain, and return to movement with confidence. His treatments support recovery, improve circulation, and strengthen the body’s ability to adapt—enhancing both performance and long-term physical resilience.
With a background in science and advanced training in Traditional Chinese Medicine, Shawn brings a structured and precise approach to care. He holds a Bachelor of Science from McGill University and completed advanced TCM training at TSTCM. His work integrates classical acupuncture, manual therapies, and movement-focused treatment strategies to address the root cause of injury.
As a lifelong kendo practitioner and former member of Team Canada at the 2018 World Kendo Championship, Shawn understands firsthand the demands placed on the body. He is known for his focused, results-driven approach, helping patients move better, recover faster, and maintain long-term strength and function.
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Registered TCM Practitioner & Acupuncturist
Available at: North York Location
Many of the patients who see Ho Yin are dealing with ongoing pain, neurological symptoms, or internal health concerns that haven’t fully resolved. They’re often looking for a more comprehensive approach—one that connects the body as a whole rather than treating symptoms in isolation.
Ho Yin focuses on supporting both internal balance and physical function, helping patients improve circulation, reduce pain, and restore movement. His treatments are designed to address the root cause while supporting the body’s natural ability to recover and regulate.
He holds a Master’s degree in Traditional Chinese Medicine from Zhejiang Chinese Medical University, where he trained extensively in classical systems such as Shang Han Lun and Jin Gui Yao Lue. His clinical approach integrates traditional diagnostic methods with modern techniques, allowing for precise and individualized care.
Ho Yin incorporates a range of acupuncture methods, including Balance Acupuncture, pulse-based approaches, and movement-focused techniques, often combined with herbal medicine and hands-on therapies. When appropriate, he integrates simple movement and strengthening strategies to support functional recovery and long-term results.
He supports a wide range of conditions, including musculoskeletal pain, neurological concerns such as stroke recovery and balance disorders, vestibular conditions like vertigo and tinnitus, as well as respiratory, skin, and hormonal health concerns.
Known for his calm and attentive presence, Ho Yin works closely with each patient to develop thoughtful, personalized treatment plans—supporting recovery, restoring balance, and promoting lasting health over time.
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Naturopathic Doctor
Available at: North York Location
Many of the patients who see Dr. Jeena are struggling with skin concerns, low energy, or ongoing symptoms like digestive issues, inflammation, and stress that don’t seem to fully resolve. They’re often looking for a more holistic, sustainable approach—one that supports both how they feel and how they look.
Dr. Jeena takes an inside-out approach to health, focusing on the connection between internal balance and external expression. She supports patients with concerns such as acne, rosacea, eczema, fatigue, digestive health, hormonal balance, and healthy aging—helping to restore function while improving overall vitality.
With over 12 years of experience in medical aesthetics and naturopathic medicine, Dr. Jeena combines clinical knowledge with a practical, personalized approach. She holds a Doctor of Naturopathy from the Canadian College of Naturopathic Medicine and integrates evidence-informed strategies with mind–body tools such as nutrition, lifestyle support, and stress regulation.
Fluent in both English and Korean, Dr. Jeena is known for her thoughtful and supportive care, helping patients make meaningful, lasting changes toward a healthier, more balanced, and radiant life.
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Doctor of Chiropractic
Available at: North York Location
Many of the patients who see Dr. Gurvey are dealing with ongoing neck or back pain, headaches, or posture-related strain that continues to return despite previous treatment. They’re often looking for a more sustainable approach—one that not only relieves discomfort but helps prevent it from coming back.
Dr. Gurvey focuses on restoring alignment, improving movement, and supporting long-term spinal health. His care is centered on helping patients reduce pain, move more freely, and build habits that support lasting function in their daily lives.
With over 30 years of experience in clinical practice, education, and professional leadership, Dr. Gurvey brings depth, precision, and perspective to his work. He has served as a faculty instructor at the Canadian Memorial Chiropractic College since 2011, teaching clinical skills and manual techniques to future practitioners.
His approach emphasizes the connection between structure and function—integrating hands-on care with movement, posture, and lifestyle strategies to support long-term results. Patients often appreciate his thoughtful, steady approach and his focus on practical, sustainable change.
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Registered Physiotherapist
Available at: North York Location
Many of the patients who work with Chiraag are recovering from neurological conditions or dealing with ongoing pain and movement limitations that affect their independence and quality of life. They’re often looking for more than just exercises—they want a structured, supportive approach that helps them regain confidence in their body.
Chiraag focuses on neurological and functional rehabilitation, helping patients improve mobility, reduce pain, and rebuild strength in a way that feels safe and sustainable. His work supports recovery from conditions such as stroke, Parkinson’s disease, and spinal cord injury, while also addressing musculoskeletal concerns like shoulder injuries, joint pain, and postural strain.
With experience across hospital, ICU, and rehabilitation settings, Chiraag brings a well-rounded and clinical perspective to care. He holds a Master’s in Physiotherapy from Rajiv Gandhi University of Health Sciences and has continued his training in Canada with a focus on therapeutic recreation, mental health, and the connection between physical and emotional well-being.
Chiraag is known for his patient, encouraging approach and his ability to meet individuals where they are in their recovery. By combining movement therapy, hands-on techniques, and education, he helps patients restore function, build confidence, and return to daily life with greater ease and independence.
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Registered Massage Therapist · Assistant Manager
Available at: North York & Stouffville Locations
Many of the patients who see Anthony have tried massage before—but haven’t experienced the level of change they’re looking for. They often come in with persistent tension, pain, or neurological-related symptoms that haven’t fully responded to previous treatments.
Anthony’s approach is highly clinical and focused, combining hands-on treatment with guided breathing and body awareness to help reset patterns in the nervous system. His work goes beyond relaxation—targeting deeper layers of tension to support meaningful, often noticeable improvement, even after the first session.
With experience in neuro-focused clinics, hospital settings, and complex care environments, Anthony brings a unique understanding of how the body responds under stress, injury, and neurological strain. He works with a wide range of conditions, including chronic pain, post-injury recovery, and cases involving neurological involvement.
Known for his attentive and intuitive approach, Anthony is able to identify underlying patterns contributing to pain and dysfunction. His treatments are designed not only to relieve symptoms, but to restore balance, improve movement, and support long-term recovery—so patients can return to daily life with greater ease and control.
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Registered Massage Therapist
Available at: North York Location
Many of the patients who see Anita are dealing with ongoing pain, postural strain, or injuries that affect how they move and feel day to day. They’re often looking for a more supportive, long-term approach to recovery—not just temporary relief.
Anita focuses on helping patients reduce pain, improve mobility, and restore balance in the body through personalized, evidence-informed care. She has a special interest in working with neurological conditions such as multiple sclerosis, Parkinson’s disease, and cerebral palsy, supporting both function and overall well-being.
With a background in Kinesiology and Medical Physiology from the University of Waterloo, and experience as a personal trainer, Anita brings a strong understanding of movement, rehabilitation, and injury prevention into her treatments.
Known for her thoughtful and attentive approach, Anita creates a space where patients feel heard, supported, and empowered in their progress—helping them move with greater ease and confidence over time.
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Social Worker · Behavioural Therapist & Psychosocial Rehabilitation Professional
Available at: North York Location
Many of the individuals who work with Michael feel stuck in patterns—whether it’s anxiety, difficulty focusing, low mood, or behaviours that are hard to change. They’re often looking for practical support to help them regain control and move forward with clarity.
Michael focuses on helping clients build structure, improve emotional regulation, and create lasting behavioural change. He supports concerns such as ADHD, anxiety, depression, addictions, and recovery following brain injury, using a clear, step-by-step approach that turns insight into action.
With over 10 years of experience and a diverse background in human services, social work, and theology, Michael brings a thoughtful and well-rounded perspective to his work. His approach is practical, supportive, and tailored to each individual—helping clients improve functioning and move toward more grounded, purposeful lives.
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Registered Social Worker
Available at: North York Location
Many of the individuals who work with Hyunjin are navigating trauma, anxiety, or overwhelming emotions that feel difficult to process alone. They’re often looking for a safe, supportive space where they can begin to make sense of their experiences and feel more grounded.
Hyunjin believes healing happens within a strong therapeutic relationship. She creates a collaborative and compassionate environment where you can explore your experiences, reconnect with your strengths, and move forward at a pace that feels safe and manageable.
She specializes in trauma, PTSD, anxiety, and personality-related challenges, supporting clients in building emotional regulation, stability, and resilience over time.
With a Master’s degree in Social Work from York University and over five years of experience in counselling and psychotherapy, Hyunjin brings a thoughtful and attentive approach to her work. She is committed to understanding each person’s unique story, values, and goals—helping guide meaningful and lasting change.
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Registered Social Worker
Available at: North York Location
Many of the individuals who work with Will are carrying a lot—responsibilities at work, for their families, or for others—while quietly struggling with stress, isolation, or burnout. They often appear capable on the outside but feel overwhelmed or disconnected beneath the surface.
Will provides a steady, respectful space where individuals can slow down, process what they’ve been carrying, and regain a sense of clarity and control. He supports concerns such as stress, addiction, and life transitions, with a particular focus on older adults, first responders, and men navigating midlife pressures.
With a background in social work, leadership, and community-based care, Will brings both practical understanding and lived perspective to his work. His approach is grounded and thoughtful—helping individuals reconnect with themselves, build resilience, and move forward in a way that feels manageable and meaningful.
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Social Media Manager
Meng-Yi is often the first point of contact at Complete Balance, helping create a smooth and welcoming experience from the moment patients arrive. She ensures each visit feels organized, comfortable, and well-supported.
With over 10 years of experience in customer service and administration, Meng-Yi brings warmth, efficiency, and attention to detail to both reception and clinic operations. She also supports the clinic’s social media presence, helping share educational content and connect patients with the care they need.
Known for her friendly and approachable nature, Meng-Yi is dedicated to creating a positive environment where patients feel at ease and well cared for throughout their visit.
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Clinic Assistant
Madison is often the first point of contact for patients at Complete Balance, helping create a welcoming and supportive experience from the moment they arrive. She understands that starting care can feel overwhelming, and strives to make each visit smooth, comfortable, and positive.
With a background in Kinesiology and experience in client-facing roles, Madison brings both knowledge and attentiveness to her work. She supports the clinical team behind the scenes while ensuring patients feel cared for throughout their visit.
Known for her warm and professional approach, Madison is dedicated to helping each patient feel at ease and supported along their care journey.
How We Approach Care
Every treatment plan is built around a few core principles:
Results-Focused
We measure our success by your real-world progress—better movement, less pain, improved function and quality of life.
Education & Early Intervention
We teach you how your condition works and why early treatment matters, so you can prevent complications rather than just react to them.
Holistic Care
We look beyond isolated symptoms to address underlying imbalances, lifestyle factors and emotional health.
Working Together
Our practitioners collaborate closely—and we actively involve you in your own healing process.
Good Stewardship & Accessibility
We strive to be good stewards of our skills and resources, serving people from all backgrounds and offering community-based options for those in financial need.
Values That Shape Our Clinic
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We honour each discipline and each person, creating coordinated, patient-centred care.
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We recommend treatments we truly believe in, and we communicate with honesty and transparency.
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We recognize the emotional weight of illness and meet each patient with empathy and patience.
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We model healthy work-life balance while staying progressive with evidence-informed protocols and TCM traditions.